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Contact

Questions about fit, locking options, discreet shipping, or returns? Send a message—we’ll help you choose with comfort and privacy in mind.

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Have a question?
We’re here to help.

Use the form to reach us. Share what you’re looking for and how you want to wear it—everyday comfort matters.

If privacy is a concern, tell us what “discreet” means for you. We can walk through shipping & billing expectations, comfort, and styling so it stays easy to wear anywhere.

Email Us

handmade@jewelry.com
support@jewelry.com

Address

Manhattan Beach,
Los Angeles

Call Us

+1 (323)-456-91-23
+1 (987)-654-32-11

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Popular Questions

Quick answers to common questions. If you don’t see yours, send a message.

All orders ship in plain, unbranded packaging. The return address and billing descriptor are neutral and never call out the product. If you have a specific privacy concern, message us and we will confirm what to expect.

Measure where you want it to sit and leave a little breathing room (comfort matters for all-day wear). If you are between sizes, we usually recommend sizing up. Send us your measurement and the style you are considering and we will suggest the best fit.

Yes—some styles include subtle locking options. Locking is always optional and designed to stay discreet in real life. Tell us what you want (everyday comfort, 24/7 wear, or a specific lock style) and we will help you compare.

If the fit or style is not right, we will help with an exchange or return based on the store policy for your order. Reach out with your order details and what you would like to change, and we will guide you.

For daily wear, a soft cloth wipe and simple, dry storage go a long way. Avoid harsh chemicals, and remove before swimming, showering, or heavy workouts. If you tell us the material and finish, we can share a quick care routine that fits it.

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Quiet inspiration, everyday styling, and new drops—without making it a big thing.

Instagram

@discreetcollars